Refund And Cancellation Terms
Get detailed information about cancellation and refund processes of our services
General Principles
As Kynic Agent, we follow a transparent refund policy due to the nature of our digital services. Since the AI agents and automation services we offer require instant capacity usage, our refund processes are arranged in accordance with this structure.
Subscription Cancellation
You can cancel your subscription at any time via the panel. The cancellation process becomes valid from the next billing period and your access to all features continues until the end of the current period.
Refund Conditions
Refund opportunity is limited within the scope of digital content and services performed instantly (AI queries, capacity usage, etc.). However, refund requests are evaluated in the following cases:
Cases Outside Refund Scope
Refund is not made in the following cases:
Refund Process
You can forward your refund requests to contact@kynicagent.com address with your order number. Your request is evaluated within 3 business days and if approved, it is reflected within 7-10 business days according to your payment method.
Do You Have Payment Question?
Discuss billing or refund processes with our support team